Job Information
CRST The Transportation Solution, Inc. Transportation Services Manager in Cedar Rapids, Iowa
Description
We are looking to hire multiple Transportation Service Managers in our Cedar Rapids, Iowa location
Corporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.
Division: CRST Capacity Solutions brought together our Flatbed, Integrated, and Expedited services. Fully managed asset-based transportation which includes long haul, drayage, short-haul regional, and time-sensitive freight augmented by our expansive third-party carrier network and power-only capabilities.
We are looking for individuals who focus on the driver's experience, and customer satisfaction and thrive in spaces when collaborating across departments to solve problems and create new solutions. If this sounds exciting, we encourage you to keep reading!
Shifts: These will be 2nd and 3rd shift positions
Hours: 2nd shift, M-F 1:00 pm - 11:30 pm - Weekends 8:00 am - 8:00 pm
Location: On-site (1332 Edgewood Rd SW Cedar Rapids, Iowa)
Qualifications:
A four-year degree or applicable work experience with demonstrated success required
Transportation and Dispatch experience
Computer skills (Outlook, Microsoft Office, and McLeod)
Self-starter with strong attention to detail and decision-making
Excellent verbal and written communication skills
Ability to handle stressful situations and make decisions with confidence
Strong logistical, analytical, and problem-solving skills
Responsibilities:
Work directly with customers to identify solutions that meet their specific needs
Proactively facilitate problem resolution with shipments at risk or not meeting customer requirements
Build effective business relationships with customers, drivers and partner carriers
Act as a liaison between the customer, driver, and internal departments responsible for follow-through of execution
Develop and execute strategies to maximize fleet utilization and account profitability
Drive revenue by bidding on freight, and create margin by negotiating rates with partner carriers
Did You Know?
CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!
CRST Core Values: Safety is at the core of all we do | Integrity in every decision and action | Commitment to the success of employees, customers, agents, contractors, and communities.
EEO Commitment: All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hiring Notice : Offers of employment are contingent upon successful completion of a background check, drug test, and MVR (if applicable).
Qualifications
Skills
Preferred
Judgment and Decision Making: Advanced
Service Orientation: Intermediate
Critical Thinking: Expert
Active Listening: Intermediate
Education
Preferred
- Associates or better